How it works

A front desk that never misses a call, and never retypes a job.

ComputerPro answers when you can’t, talks to the caller like a good front-desk person, and turns the call into a job where you’ll actually see it. Here’s exactly what happens.

Updated

One call, start to finish

  1. 9:47 PM

    The phone rings. You’re done for the day.

    Maybe you’re eating dinner, maybe you’re still on a job across town. Before, this call went to voicemail, and most people don’t leave one. They call the next name on the list.

  2. 9:47 PM

    It answers in your company’s name.

    First ring, every time, even when three people call at once. It knows your services, your hours and your service area, and it talks like a good front-desk person: one question at a time.

  3. 9:49 PM

    It takes down the whole job.

    Name, callback number, address and what they actually need, confirmed back to the caller. If the call matches your urgent rules, it puts the caller through to your cell instead.

  4. 9:49 PM

    The job lands where your crew already looks.

    It goes straight into your job board (one client’s goes into Wrike) or into your inbox, and you get a text. In the morning there’s a job waiting, not a voicemail to chase.

Illustration of a typical after-hours call.

Where the job goes

  • Your job board

    Each call can become a job in the board your crew already uses. Live today with Wrike for one client. A custom integration, scoped and agreed with you before any work starts.

  • Your inbox

    No job board? Every job arrives by email with the caller’s details and what they need, ready to act on.

  • Your phone

    Urgent calls are transferred to you live, on the rules you set. If you can’t pick up, the job is still captured.

  • Your login

    A private ComputerPro login where every call and job is yours to look back on.

What’s included, plainly

“Depends on your setup” means it works when your tools support it. We’ll tell you which before you pay.

  • Answers every call

    Included

    A voice assistant trained on your services, hours and service area picks up when you cannot — including nights and weekends.

  • Takes down the job

    Included

    Name, number, and what they actually need — asked one question at a time, the way a good front-desk person would.

  • Follows your rules

    Included

    You decide what gets transferred to you, what takes a message, and what the assistant will never say. We configure it to match.

  • Set up and managed for you

    Included

    We build it, test it, and stay on it. Your first week of real calls gets reviewed and corrected.

  • You talk to Colby

    Included

    Not a ticket queue and not an offshore support desk. The person who builds your system is the person who answers the phone.

  • Your own secure login

    Included

    A private login for your business, where the calls and leads that came in are yours to look at any time.

  • Books appointments

    Depends on your setup

    Where your business schedules on a supported calendar, the assistant checks real availability and books into it. If you dispatch rather than schedule, it captures the job and gets it to you instead.

  • Transfers to you

    Depends on your setup

    When a caller needs a human, and you want that call, it goes through — on the rules you set.

Hear it on a live line

A real, unscripted call to an electrical contractor.

A real call to an electrical contractor

Unscripted. A customer asks about a panel estimate.

0:00
Recorded on a live line and played with the business owner’s permission.

AI Front Office

$299/month

+ $500 one-time setup. Month-to-month. Cancel any time.

Get a free demo

The demo is free. You hear your own receptionist before you pay anything.

  • Answers every callA voice assistant trained on your services, hours and service area picks up when you cannot — including nights and weekends.
  • Takes down the jobName, number, and what they actually need — asked one question at a time, the way a good front-desk person would.
  • Follows your rulesYou decide what gets transferred to you, what takes a message, and what the assistant will never say. We configure it to match.
  • Set up and managed for youWe build it, test it, and stay on it. Your first week of real calls gets reviewed and corrected.
  • You talk to ColbyNot a ticket queue and not an offshore support desk. The person who builds your system is the person who answers the phone.
  • Your own secure loginA private login for your business, where the calls and leads that came in are yours to look at any time.

Questions

Straight answers.

Something we didn’t cover? Ask on the demo form or call.

Who is it for?

Electricians, plumbers, HVAC companies, roofers and similar trades: owner-operators and small crews who miss calls because they are on a job, driving, or off for the night.

How is this different from an answering service?

An answering service takes a message. ComputerPro takes the whole job (name, number, address, what they need), files it into your job board or inbox, and transfers urgent calls live. It answers every call at once, so nobody waits on hold.

Will callers know they’re talking to AI?

We don’t claim they can’t tell. It speaks naturally, stays on task, and hands the call to a person when it should. What callers notice is that someone answered.

Do I keep my phone number?

Yes. Calls you don’t pick up, or calls after hours, forward to the receptionist. Your customers keep calling the number they already have.

How much does it cost?

$299 a month plus a one-time $500 setup, month-to-month, no contract. The demo is free: we build a receptionist for your shop and you call it before you pay anything.

How long does setup take?

You can hear a demo built for your business within about 48 hours. Going live on your real number usually takes about five business days, including a review of your first week of calls.