ComputerPro

For heating and cooling companies

AI receptionist for HVAC companies

The first cold night of the year, everyone calls at once. ComputerPro answers every one of them, sorts “no heat with kids at home” from “annual tune-up,” and keeps your techs on the job instead of on the phone.

Get a free demo for your shopSee a sample call

Updated

The calls you get

It already knows the work.

We set it up with your services, your hours and your area, so it can tell a routine call from the one that can’t wait.

  • No heat or no cooling
  • Furnace and AC tune-ups
  • Replacement estimates
  • Thermostat, ductwork and air quality questions

Your rules

You decide what rings your cell.

Everything else is captured as a job and waiting for you. Common choices for heating and cooling companies:

  • No heat in freezing weather
  • Gas smell (callers are told to leave and call the gas utility first)
  • Carbon monoxide alarm

Every job it files includes:

  • Caller name
  • Callback number
  • Service address
  • What they need, in their words
  • Equipment type and age if known
  • Anyone vulnerable in the home
Sample call · illustration
  1. Thanks for calling. What’s going on with your system?
  2. Furnace quit and it’s getting cold in here.
  3. I’m sorry. Is anyone in the home elderly, very young, or unwell?
  4. My mom, she’s 82.
  5. Thank you. I’m flagging this as urgent. What’s the address?

A real call

Hear the receptionist on a live line.

This one’s from an electrical contractor, but it’s the same receptionist we set up for heating and cooling companies, trained on your services instead.

A real call to an electrical contractor

Unscripted. A customer asks about a panel estimate.

0:00
Recorded on a live line and played with the business owner’s permission.

AI Front Office

$299/month

+ $500 one-time setup. Month-to-month. Cancel any time.

Get a free demo

The demo is free. You hear your own receptionist before you pay anything.

  • Answers every callA voice assistant trained on your services, hours and service area picks up when you cannot — including nights and weekends.
  • Takes down the jobName, number, and what they actually need — asked one question at a time, the way a good front-desk person would.
  • Follows your rulesYou decide what gets transferred to you, what takes a message, and what the assistant will never say. We configure it to match.
  • Set up and managed for youWe build it, test it, and stay on it. Your first week of real calls gets reviewed and corrected.
  • You talk to ColbyNot a ticket queue and not an offshore support desk. The person who builds your system is the person who answers the phone.
  • Your own secure loginA private login for your business, where the calls and leads that came in are yours to look at any time.

Questions

HVAC: common questions.

Something we didn’t cover? Ask on the demo form or call.

What does it do if a caller smells gas?

Safety first, in words you approve: it tells the caller to leave the building and call the gas utility or 911, then takes their details for you. It never tries to troubleshoot a gas leak.

Can it book maintenance visits?

If you schedule on a supported calendar, it can book into real open slots. If you dispatch differently, it captures the request and gets it to you.

Can it handle a rush of calls on the first cold night?

Yes. It answers multiple calls at the same time, so nobody hits voicemail just because the line is busy.

Other trades

Same front office, different calls.